Communication is important for any business and so is collaboration. Companies need to work with their customers and even with other companies. The communication part matters because information needs to pass between people. This shows what can happen if a company doesn’t understand this. It is important to know that poor business practices do have ramifications. It can really hurt your business if they’re not careful to treat customers well. Word gets around about it so it alienates the customers but also can keep potential ones away.

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